Albin O. Kuhn Library & Gallery - Staff Wiki
Returns Procedures
If a book has not been received or paid for, you need not do this procedure. This procedure explains how to edit online records if a book has been received and paid for but must be returned and re-ordered.
Log in to the Aleph Acquisitions Serials Module.
Call up the order by order number.
The order list window should show our order with Status "CLS", Invoice Status "PAID," and Arrival Status "Complete".
Highlight our order.
Go to the "General" tab.
Change the order status to SV.
Uncheck the Invoice status "Complete" and Arrival Status "Complete" boxes.
Add a library note: "Wrong book - return for credit and new book" or "Def. Book - return for credit and new book". It's helpful to highlight then copy this note for future use.
Click Update.
In the order list, the Order Status will now be "SV", the Invoice Status "Paid," and the Arrival Status "Partial."
Click on Invoice in the navigation pane, and add a note to the line-item matching the note given in the order.
Click on arrival in the navigation pane, and add a note to the arrival record matching the note given in the order record.
Click on items-subscriptions. If there is more than one item record, insure that you select the correct one. Insure that the item has the status "On order" or "in process." If the Item Process Status is "in process," change it back to "OR On Order."
Albin O. Kuhn Library & Gallery . University of Maryland, Baltimore County . 1000 Hilltop Circle . Baltimore MD 21250
(410) 455-2232. Questions and comments to: Web Services Librarian