/
How do I change the status of an RT ticket?

How do I change the status of an RT ticket?

  1.  

    1. Click the link labeled Basics.

    2. Select appropriate Status.

    3. Click the Save Changes button.

Related content

What do the sections of an RT ticket display mean?
What do the sections of an RT ticket display mean?
More like this
How do I add a comment to update a customer's RT ticket?
How do I add a comment to update a customer's RT ticket?
More like this
How do I update multiple RT tickets at the same time?
How do I update multiple RT tickets at the same time?
More like this
How do I take ownership of an RT ticket?
How do I take ownership of an RT ticket?
More like this
How do I change the default queue for creating RT tickets?
How do I change the default queue for creating RT tickets?
More like this
How do I add an attachment to an existing RT ticket?
How do I add an attachment to an existing RT ticket?
More like this