Sample RT System Email when a RT Ticket is Created
Tell me
Greetings,
This message has been automatically generated in response to the
creation of a ticket regarding:
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Subject: "Test for RT Training",
Message: Test only - not an actual ticket.
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There is no need to reply to this message right now.
Your ticket has been assigned an ID of [HelpDesk Support #111222] or you can go there directly by clicking the link below.
Ticket <URL: https://rt.umbc.edu/Ticket/Display.html?id=111222 >
You can login to view your open tickets at any time by visiting http://my.umbc.edu and clicking on "Help" and "Request Help".
Alternately you can click on http://my.umbc.edu/help/request
Thank you