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Qualtrics Survey Software

Qualtrics Survey Software

Qualtrics is a powerful survey design and deployment platform. The company offers a comprehensive support page with clear, step-by-step instructions; from basic setup through advanced use cases and design guidance. UMBC employees can have their Qualtrics accounts auto-provisioned by accessing the following URL: qualtrics.umbc.edu

Access: Qualtrics is available to all UMBC employees, graduate assistants, and student staff. By default, it is not available to students (including graduate students). If you are a graduate assistant working under a faculty member needing access, please submit an RT ticket, including your PI on the thread to provide authorization.

Qualtrics Survey Accessibility Guidelines

Qualtrics has documented accessibility limitations that may affect individuals who use assistive technologies, including screen readers. When creating surveys, it is important to understand these constraints and design with accessibility in mind to support equitable access for all participants.

Run the Qualtrics Accessibility Checker before publishing your survey. Review and resolve any flagged issues.

What question types are accessible in Qualtrics?

The following question types are accessible:

  • Descriptive Text

  • Multiple Choice

  • Matrix, except Bipolar and MaxDiff

  • Text Entry

  • Side by Side

  • Drill Down

  • Timing

  • Meta Info

  • File Upload

Note: File Upload is allowed, but it may create barriers for users with mobility or vision impairments. Avoid requiring file uploads when possible.

 



What question types are not accessible?

Do not use the following question types in surveys that must meet accessibility standards:

  • Graphic

  • Slider

  • Rank Order

  • Matrix, Bipolar and MaxDiff

  • Constant Sum

  • Pick, Group, and Rank

  • Captcha Verification

  • Hot Spot

  • Heat Map

  • Graphic Slider

  • GAP Analysis

  • Net Promoter Score