How to Void an UPS Shipment 
1.       Select  "History" from the MENU

2.       Select "Weekday's Pending Pick-Up" It would be the current date because you cannot void a shipment that has already gone out.

3.       From the Pending list look for the name of the institution the package was addressed to and select the file to expand it further.    Expanding it further will allow you to see and verify the tracking number. 

4.       Click the tracking number.

5.       Go to the Menu and select "Void"