n an“Quick Notes and Reminders”

When submitting a supply request please verify that the item requested is actually needed within the department ensuring it is within the guidelines of the UMBC regulations. Ensure the vendor that you are using is offering compatible prices from other vendors. (This helps with the budget) When placing orders take into consideration the cost of shipping; this amount is including in the total approved amount as well as the country the items are being shipped from. Once all these necessary requirements have been considered you may now submit an RT request.

“Open an RT”

In the box next to "Request Type" choose "Purchasing" from the drop down menu.

Next to "Purchase Type" select General Supply or Information Technology. At this time we are only using 2 of 3 options, General Supply and Information Technology (see definitions below).

General Supply is all supplies needed to operate on a day to day bases within the office setting.

Information Technology will mainly be used by LITS when requesting Computer equipment and/or software that will require additional steps within the A&R unit.

If requesting an item and unsure which category to use please notify us prior to making a selection and we will be glad to assist you.

“After the RT has been submitted”

The RT system has been preset with filters based on the requested amount, category and the Approvers per units within the Library. Once approved, A&R will complete the request and the ticket will be updated with all shipping confirmation. Once the order has been reviewed and a Goods and Service stamp has been issued A&R will deliver the order to the department.

“Delivery of Request”

When delivering general supply orders we will attempt to deliver to the requesting staff, if they are not available we will accept signature from another UMBC staff within the unit. If the order is for LITs the process will be the same except if the order contains Capital or Sensitive Equipment the RT will be updated with the name of the person that signed for the package.

Once all orders are verified A&R will close the requested ticket.