How do students use telephony while in a live Class Collaborate session?

Overview

Up to 25 attendees can call into a session from the phone. If the maximum number of dial-in attendees has been reached, nobody else can call in.

There is more than one way to call into a Class Collaborate session with dial-in available. See How do I use the dial-in phone number for a Class Collaborate session?

Tell Me

If you have joined a Class Collaborate session on a browser, you can choose to use your phone for audio. You can close your browser after you dial-in and still hear the session and talk. You aren't able to chat or share anything without the session open in a browser.

Open the Session menu and select Use your phone for audio.
Call the number listed and enter the temporary personal identification number (PIN). iPhone users don't need to copy the PIN as it's inputted for you.

This temporary PIN is associated with your personal account. It helps the session identify you. When you enter this PIN, the audio from your phone is paired with your profile picture. This helps everyone keep track of who is speaking.

Don't share your personal PIN with anyone. It only works for you and only in the current session. You are not able to use the PIN in another session or share your PIN with another user. Personal PINs stop working when the session ends.

As long as you have the session open in your browser, you have access to all the session tools. Your microphone changes to a phone. Others see a phone icon by your name in the Attendees panel.

You aren't muted when you first call in. Everybody can hear you immediately. Turn your audio on and off in your browser by selecting the phone icon.

With your keyboard, press Alt + M to turn your phone audio on and off. You can still use the mute on your phone. Just make sure the audio is turned on in your browser, if you want others to hear you. Moderators can also mute attendees anytime during the session. You are notified, if a moderator has muted you.

Mute and unmute your phone

Select *6 on your device keypad to mute and unmute your phone.

This also works if a moderator mutes you or all attendees in the session. Select *6 to be heard.

Additional Tips for Using Telephony

If you hang up your phone without leaving the session, you are still connected to the session. You start using our device microphone instead.
If you close your browser, you can still hear the session and talk. You aren't able to chat or share anything without the session open in a browser. You are identified in the Attendees panel as phone only. This means other attendees can't chat privately with you.
If your browser is open, you have access to all the same tools in your session. You can share video, participate in chat, share content if you have moderator permissions, and so on.
To leave a session completely, select Leave Session at the top of your screen. Your phone audio is automatically disconnected from the session. You can no longer hear anything. All that's left to do is hang up your phone.