Class Collaborate - Quick Start Guide for All Users
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STEP 1: Accessing Class Collaborate
First, use Chrome or Firefox to access Class Collaborate.
Next, go to your Blackboard course and find Class Collaborate
Original course: Go to Other Bb Tools -> Class Collaborate Ultra
Ultra course: Select Class Collaborate -> Join session
Join either the course room OR the specific session your instructor has created.
If you cannot load the Class Collaborate page, ensure you have third-party cookies enabled.
Chrome:
[*.]bbcollab.com
[*.]us.bbcollab.com
Firefox
https://bbcollab.com
https://[*.]us-lti.bbcollab.com:443
STEP 2: Setting up Audio & Video
Click on the purple << arrows in the lower right corner of the Class Collaborate screen. This will open the Class Collaborate panel.
Click on the gear icon to open your settings.
Click Set up your camera and microphone. NOTE: Some browsers require access to your microphone to play audio, even if you don't plan to speak. You must give the browser permission to access the microphone to hear others in the session.
Follow the prompts to select and test your microphone and webcam. TIP: Use a headset whenever possible. Avoid using the computer's built-in audio components. This helps prevent environmental noises from being picked up by the onboard microphone.
Checking your audio
If you cannot hear or say anything, rerun the audio set-up wizard in STEP 2. If your speakers and microphone are set up properly, adjust your speaker and microphone volume in My Settings.
Checking your network connection
Collaborate is constantly sending and receiving data while a session is taking place. Therefore, Class Collaborate is more sensitive to general network conditions than a generic web page download.
Related articles:
How do I use the dial-in phone number for a Class Collaborate session?
If you think the issue is Class Collaborate or you’ve been repeatedly disconnected from Class Collaborate, you can submit an issue to Blackboard.
Please see → Reporting an issue to Blackboard Class Collaborate.