How do I delete cookies, cache, and temporary Internet files from my web browser?

Tell Me

Please select your browser from the list below:

 Internet Explorer 9 & 10
  • Open Internet Explorer
  • Select Tools
Don't see Tools? Press the Alt key on your keyboard.
  • Select "Delete Browsing History..."
  • Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
  • You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.
 Mobile Safari (iPad/iPhone)

For more information visit

 Google Chrome
  • Open Google Chrome.
  • Click the button with the three horizontal lines/dots (below the X button).
  • Go to Settings.
  • Under the Privacy and security section, click Clear Browsing Data.
  • Make sure that Cached images and files and Cookies and other site data are checked and that the time range is set to All time.
  • Click Clear browsing data.