Publisher Integrations May Produce "Code" Third-Party Cookie Error

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Students may see an error message when accessing a publisher integration link from Blackboard due to browser or third-party cookie settings.

The text of the error message is: {“code” : “SecurityException” , “message” : “Failed authentication”}

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This error is typically due to an issue with the browser and third-party cookie settings. Although often reported by Safari users, this issue occurs with other browsers, too.

Please try using another browser, enable third-party cookies, and allow cross-website tracking in the browser settings. If the error persists, please submit an RT request.