What do different document statuses mean?

Document Status

• Draft. For a document you created and then saved without sending.
  
  
  

• Sent. The email notification has been sent to at least one recipient. The document remains in this state until all recipients have viewed the document. (Shown in Reports and History only).
  
  
  

• Delivered. All recipients have viewed the document. (Shown in Reports and History only).
  
  
  

• Waiting for Others. The document has at least one recipient who has yet to complete their action. The recipient status in the Document details shows whether the outstanding recipients need to sign (Needs to Sign) or view (Needs to View) your document.
  
  
  

• Needs to Sign. You are a recipient of the document and you need to sign it.
  
  
  

• Needs to View. You are a certified delivery recipient and you are required to view the document.
  
  
  

• Correcting. The sender started to correct an in process document and has not yet saved their changes. In this state, any outstanding signers are unable to view or sign the document. The sender must either save or cancel his changes in order to movethe document out of the Correcting status.
  
  
  

• Voided. The sender canceled the document before it was completed. Recipients can no longer view or sign the document. Voided documents appear in your sending account as voided. You can still view and print the document, though it has a "VOID" watermark.

• Declined. A signer for the document has declined to sign it.
  
  
  

• Completed. A document is completed once all of the recipients have completed their actions.
  
  
  

• Expired. A document that has exceeded its set expiration period without completing will expire. Recipients can no longer view or sign the expired document. Expired documents appear in your sending account as voided. You can still view and print the document, though it has a "VOID" watermark.

• Recipient email bounced. The email notification did not reach the recipient. Review the Document Details to see which recipient status is listed as Auto Responded. For this recipient, check the email address you entered and correct the document to fix any errors.
  
  
  

• Authentication Failed. At least one signer has failed the authentication check on the document. You can either send a reminder to the recipients, which gives the signer another chance to access and pass the authentication. Or you can correct the document and modify the authentication setting.