The Reference Services Survey periods:

1. February 20th - March 16th

Survey Questions on the survey form used during the period: Feb 20-March 16th 2012:

What type of library customer are you?

• UMBC Graduate student

• UMBC Undergraduate student. (Select all that apply)
  
  

  • freshman

  • transfer

• UMBC Faculty member

• UMBC Staff member

• Other

Why did you contact the reference librarian today? Select all that apply.

• To look for a specific source (you know the source title and /or the author)

• To find out how to look for sources on your topic

• To find out how to access online resources (e-books; e-journals; databases)

• To find out how to request resources from other libraries

• To obtain information about citing resources

• Other (Please describe.)

Was your question related to a class assignment/research project?

• Yes

• No

Are you satisfied with the assistance that you received today?

• Yes

• No (Please specify)
  
  
  

Will you use the reference services at UMBC library again?

• Yes.

• No.

Do you have any other comments on the reference services at UMBC Library?