Reference Semi-Annual Report 7.1.2015 - 12.31.2015

Reporting Term July 1st 2015 - December 31st 2015

Instruction Statistics:

Bibliographic Instruction

7.1.2015 - 12.31.2015
Total Sessions: 106
Contact Hours: 131.5
Total Attendees: 2356

7.1.2014 - 12.31.2014
Total Sessions: 101
Contact Hours: 115.5
Total Attendees: 2375

There was a 4% increase in the number of instruction sessions for this reporting period.
There was a 13% increase in the total number of contact hours for this reporting period.
There was an .08% decrease in the total number of attendees in for this reporting period.

Faculty/Staff/Graduate Student Workshops

7.1.2015 - 12.31.2015
Total Sessions: 8
Contact Hours: 8
Total Attendees: 57

7.1.2014 - 12.31.2014
Total Sessions: 6
Contact Hours: 6
Total Attendees: 32

Reference Desk Statistics:

2015

Total Transactions: 5273
Reference Transactions: 2887
Directional Transactions: 2386

2014
Total Transactions: 6683
Reference Transactions: 2922
Directional Transactions: 3761

There was a 21% decrease in the total number of transactions for this reporting period.
There was a 1% decrease in the total number of Reference transactions for this reporting period.
There was a 36% decrease in the total number of Directional transactions for this reporting period.

Approximately 78% of all desk transactions were walk in, 10% were chat, 7% were phone, and 2% were e-mail, 1% were proactive chat, and 1% were walk-ins at the trial location/

Consultations:

2015
Total Consultations: 114

2014
Total Consultations: 138

Administration & Management Science 0 0% Africana Studies 2 1.75% American Studies 0 0% Ancient Studies 0 0% Anthropology 0 0% Athletics 0 0% Biological Sciences 2 1.75% Chemical & Biochemical Engineering 1 0.88% Chemistry & Biochemistry 6 5.26% Civil & Environmental Engineering 0 0% Computer Science & Electrical Engineering 1 0.88% Dance 0 0% Economics 0 0% Education 0 0% Emergency Health Services 8 7.02% English 15 13.16% Geography & Environmental Systems 0 0% Gerontology & Aging 1 0.88% Health Administration and Policy 6 5.26% History 11 9.65% Human Context of Science & Technology 0 0% Information Systems 3 2.63% Interdisciplinary Studies 18 15.79% Judaic Studies 0 0% Language, Literacy & Culture 3 2.63% Linehan Artist Scholar Program 0 0% Mathematics 2 1.75% Mechanical Engineering 0 0% Media & Communication Studies Program 0 0% Modern Languages & Linguistics 6 5.26% Music 0 0% Philosophy 1 0.88% Physics 1 0.88% Political Science 4 3.51% Psychology 6 5.26% Public Policy 0 0% Religious Studies 0 0% Shriver Center 0 0% Social Work 3 2.63% Sociology 1 0.88% Sonography 0 0% Speech 0 0% Theater 1 0.88% Visual & Performing Arts 2 1.75% Women in Technology 0 0% Women's Studies 2 1.75% Other 4 3.51% Aging Services 3 2.63%

Outreach Activities:

2015

Outreach Events: 14
Outreach Attendance: 1355

2014

Outreach Events: 14
Outreach Attendance: 911

Projects Completed and in Progress

Collection Development & Management:

(Print) Reference collection reduction: ongoing. approximately 1000 of 10000 titles processed.

Sage Reference ebook package approved, titles available Jan. 1 (in process).

New Reference ebooks landing page underway.

Government documents review (in process, sisyphean)

Technology:

Proactive Chat

Assessment:

Field tested Threshold Achievement Test (TATIL)

Second semester of IHU assessment

Outreach & Marketing:
Outreach calendar to connect COSMO to all library events

Instruction:

Instruction Camp (Program level outcomes)
Google Site for Library Instruction Resources
Integration of library instruction discussions into reference meetings

Space:

Student survey and development of plan/quote for reference room space

Reference Desk reconfiguration - in process

Website & Online Instruction:

Built and launched the new website

Usability testing of the new website

Video tutorials-script writing

Other:

Campus teaching and learning symposium-JG presented

National:

ACRL (KS, JG, GK, SS, SY)

edUI (SN)

State/Regional:

ACRL Summer Program (GK, JG, KS)

MLA (KS, JG, GK, SS, SY)

USMAI Reference Forum - November 2015 (KS, JG, GK) JG-presented

ACRL MD/ MILEX Fall program (SS, GK, KS, SY, JG) JG-presented

USMAI UX Unconference (in process) - January 2016 (SN)