Connecting to Retriever Home

Overview

To enhance student connectivity and provide a seamless experience, UMBC's Division of Information
Technology (DoIT) has recently launched the Retriever Home wireless network across all residence halls. This
service is designed to give students a secure, home-like network experience, with easy access for all their
personal devices; including phones, laptops, tablets, printers, gaming consoles, Roku, Amazon Alexa, and
more.

Note: Retriever Home uses residence hall registration information to approve device connections.  Devices will
only connect successfully in the residence hall the student is registered in.  Anytime they're outside their
building, they will be able to connect using eduroam as always.

To create your unique Retriever Home authentication key:

• Visit the Retriever Home registration portal

  Open

  

• Review/Accept the terms and conditions and click “Login”

  Open

  

• Sign in with two-factor SSO

• Authenticate through Duo Two-Factor Authentication. For DUO support go here

• Arrive at the student Retriever Home network portal

• Select the green “Generate Password” button to generate your personal Retriever Home wireless
  network password, then view your network password by selecting the ‘eye’ icon next to the password
  field. Copy that password to use on your devices.

Note: Access keys are automatically generated and may not be customized.

• The system will generate a unique access key and QR code

• While in your residence/room, connect your devices by selecting the Network or WiFi icon and
  choosing the Retriever Home wireless network from the list shown.

• To join your Retriever Home wireless network from your device, simply paste in the password you
  generated.

• If desired, you can also scan the QR code shown on your network portal page to connect mobile
  devices to your Retriever Home wireless network as well.

Still need help? Click here to start a help ticket.