Known Issues with Blackboard
The items listed in the table below summarize recent updates to Blackboard known issues database. Note: This is not intended to be a comprehensive list of all known issues, but rather ones users may experience.
Please open an RT ticket if you need additional information or support for any known issue on this list or if you think you may have encountered a new known issue.
indicates Future Fix indicates Will Not Fix indicates issue is fixed
TIP: Use the arrows in the header of a specific column to sort.
Date | Subject | Article No. | Description | Status |
|---|---|---|---|---|
Jun 30, 2026 | Insert Table Dialog Closes on Selection Without Inserting Table | 000092466 | When inserting a table into a content block within a document, any selection made in the Insert Table dialog causes it to close without inserting the table. |  |
Jun 30, 2026 | Unexpected new Line Inserted After an Image After Repeatedly Modifying Alignment Options | 000091316 | Unexpected new Line Inserted After an Image After Repeatedly Modifying Alignment Options | |
Jun 30, 2026 | Images with Altered Aspect Ratio Always Inserted into First Cell of Ultra Document Tables | 000091385 | Images with Altered Aspect Ratio Always Inserted into First Cell of Ultra Document Tables. | |
Jun 30, 2026 | Indented List Formatting not Saved When Changing Font Size in Content Editor | 000091116 | When changing the font size in the Content Editor, the indented list formatting is not saved.
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Jun 30, 2026 | Table Format is not Saved in Content Editor if the Table Outside Text is Deleted | 000090326 | In Ultra content editor, when manipulating text outside of a table inserted, it causes the table format to get disorganized.
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Jun 30, 2026 | Copying Content From Another Course Triggers Notifications for Existing Content | 000094718 | When an instructor copies content from another course, notifications are triggered for existing contents in the destination course. | |
Jun 30, 2026 | Analytics Course Message sent to Unchecked Students | 000094667 | When sending a message from Analytics of a course, if Select All is checked and students are deselected, the unchecked students still receive the message. | |
Jun 16, 2026 | Issues Loading Assignment Submissions | 000094452 | Instructors may encounter issues when attempting to open assignment submissions. Instead of loading the submission details, the page remains on a blank screen indefinitely and does not complete the loading process. Refreshing the browser page allows the submission to load successfully, but the behavior consistently interrupts the grading workflow. | |
Jun 16, 2026 | Groups are not Created as Indicated in the Automatic Enrollment Popup | 000093422 | When using the Automatic Enrollment feature for groups, the confirmation pop-up may indicate that a certain number of additional groups will be created to accommodate the selected group size. However, after completing the enrollment process, the actual number of groups created does not match the total stated in the message. | |
Jun 11, 2026 | Long Name of the Participant Breaks the Layout of the Discussion Topic | 000094299 | A participant with an excessively long display name (approximately 200 characters) caused the discussion interface layout to break. The expanded Participant panel reduced the available space for the Discussion Topic area, resulting in the discussion topic no longer being displayed. | |
Jun 11, 2026 | Blackboard Assist Appears Misaligned in the Base Navigation Menu | 000093896 | The Blackboard Assist icon and label appear misaligned relative to the other items in the Base Navigation menu. | |
Jun 11, 2026 | Email Content Displays Sender Locale Instead of Receiver Locale | 000093628 | Some text in emails is displayed using the sender's locale instead of the receiver’s personal user locale. | |
Jun 11, 2026 | LTI Content Becomes Difficult to Navigate When Browser Is Zoomed to 400 Percent | 000093887 | When accessing LTI content with the browser zoom set to 400 Percent, the iframe is reduced in size, making the content difficult to view, scroll, and interact with. | |
Jun 11, 2026 | Slow Performance for Large Test Page Load | 000093609 | Performance issue where large tests (100+ questions) in Ultra caused slow page load and browser unresponsiveness | |
Jun 3, 2026 | Microsoft 365 LTI and Microsoft Teams for Learn Ultra not Displayed in Course Details Side Tab | 000093908 | In Blackboard Ultra, the MS Teams button is missing from the course details panel for instructors in synced courses Fixed in June 5, 2026 release (4000.17) | |
Jun 3, 2026 | Focus Lost When Entering Scores in Long Rubrics in Ultra | 000093862 | In the Ultra view mode, in grading workflow, instructors experience focus loss when entering scores in long rubrics that require scrolling. After entering a score in a criterion, if the instructor scrolls far enough that the edited criterion is completely out of view and then clicks another criterion’s score field, the rubric automatically scrolls back to the previously edited criterion. The newly selected score field loses focus, preventing immediate score entry. | |
Jun 3, 2026 | File Size Limit Custom Message Does not Display | 000093659 | When a user uploads a file that exceeds the maximum size configured in the File Size settings, the system does not display the configured custom error message intended to inform the user about the file size restriction. | |
May 29, 2026 | Autoassign Groups are creating odd groupings | 000093842 | Group Sets created using Automatic Assignment include Disabled Enrollments which can cause unexpected Group sizes. | |
May 29, 2026 | Email Notifications are not Being Delivered for Scheduled Announcements | 000093467 | Email notifications are not being sent. After the instructor creates a scheduled announcement, the emails are not being triggered. Instead, they are being delivered hours later or not being delivered at all. | |
May 26, 2026 | Folders in Learning Module Table of Contents Collapse When Accessing Items Beyond the 10th | 000093654 | When navigating within a folder in the Learning Module Table of Contents (TOC), the folder remains expanded while users access the first 10 items. However, when accessing the 11th item or later, the folder collapses in the TOC. Clicking the Previous button to return to the 10th item restores the expanded state. | |
May 26, 2026 | Content items appear duplicated when returning to Content without clearing the search | 000093579 | When performing a content search within a course, navigating back to the Content tab without using Clear Search can cause the content item list to display duplicated entries. This behavior occurs when the search results view is exited while the search state is still active. | |
May 21, 2026 | Automatic Zero Not Fully Assigned to All Students in Ultra | 000093328 | In Ultra view mode, when an Assessment-type gradebook column with Auto Zero enabled is copied using Course Copy, automatic zeros are not consistently assigned to all students after the due date passes. Some students remain without a grade instead of receiving an auto-zero grade. | |
May 18, 2026 | Module Content Does not Open When the Release Conditions Depend on an Uploaded File in a Forced Sequence Learning Module | 000093495 | Release conditions do not properly unlock content when they depend on an uploaded file located inside a Learning Module with Forced Sequence enabled.
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May 18, 2026 | Changes to File display Names in Question Banks Revert After Course Copy in Ultra | 000093210 | In Ultra view mode, when custom display names are applied to embedded media/files within Question Banks, those names are not consistently retained after copying an Ultra course. While files remain functional, the visible link text reverts to the original filename in certain contexts, leading to inconsistent student experience. | |
May 5, 2026 | Send Reminder for Gradable Items Does Not Send Email Notifications in Ultra | 000092020 | In Ultra view mode, when instructors use the Send Reminder functionality for gradable items in the Gradebook, the reminder is delivered as a course message. However, the expected email notification is not sent to recipients. Fix expected in May 8th release. | |
May 5, 2026 | Broken Images may occur after editing content and re-saving it. | 000092983 | After the initial save, any images or files embedded in the content editor (e.g., in documents or test questions) are correctly moved from the temporary session folder to permanent storage. However, when the content is later edited and additional images or files are added, these new items are not moved and remain in the temporary session folder causing broken links on subsequent saves. Fix expected in July 2026 release (4000.19) | |
May 5, 2026 | Session Debug Error When Accessing Student Attempts in Ultra | 000092890 | In Ultra view mode, when a Fill in Multiple Blanks (FIMB) question contains invalid or incomplete answer data (e.g., an empty object in the answers array), attempting to access a student’s submission triggers a runtime error in the grading interface. This scenario may occur due to data inconsistencies introduced during content migration, course duplication, or backend data modifications. The issue is caused by corrupted QTI question banks which were fill in the blank questions were exported/imported without any answers. Currently ultra does not allow any question creation without answers. | |
May 5, 2026 | Content with a cleared release condition cannot be moved out of the Learning module | 000092815 | Under a Learning module, content with release conditions cannot be moved outside the module. A warning message shows 'This content could not be moved. But after the release condition is cleared, it still couldn't move. Refreshing the browser will allow you to access it. Workaround: As a workaround, try refreshing the browser | |
Apr 29, 2026 | Individual Feedback Is Not Visible to Students After Grade Override For Group Assessment | 000092675 | When an instructor overrides a student’s grade for a group assignment, the previously provided individual feedback is no longer visible to the student and is replaced with a message indicating no feedback was added. The feedback panel displays the message “Your instructor hasn’t added feedback” instead of the previously entered individual feedback. Fix expected in July 2026 release (4000.19) | |
Apr 17, 2026 | Missing Name in From Field for Emails | 000092415 | When the Override "From" Address setting is enabled in Email Configuration, emails sent from a course only display the sender’s email address in the From field. The sender’s display name is not included. | |
Mar 10, 2026 | Alt-Text in Blackboard Images Does Not Copy | TBD | When content is copied from one Ultra course to another, alt-text associated with images is not copied. This images both complete course copy and individual item copy processes. The expected behavior is that alt text is copied along with the image. | |
Feb 25, 2026 | Randomized Question Pool Tests, When Printed, do not Include all the Questions | 000091886 | In Ultra view mode, when printing a test that contains more than 30 questions drawn from multiple question pools with the Randomize Questions option enabled, the print preview does not display all questions from the pools, resulting in missing questions in the printed output. Fix anticipated in the May 2026 release, on May 7th (8th). | |
Feb 13, 2026 | Ally Score in Ultra Docs remains 98% | TBD | Heading styles in Blackboard Ultra Documents result in a 98% Ally score for the document. This is a known issue. The expected behavior is that heading styles in Blackboard result in 100% score. | |
Feb 11, 2026 | Ultra Document Errors When Trying To Edit Docs | 000091795 | After creating or editing content in an Ultra document, an error message displays when attempting to save the changes. A fix was deployed in the 2/10/26 maintenance release. | |
Feb 11, 2026 | Text Editor Resets Text Style When Changing Alignment | 000091794 | When changing the style of text and then the alignment, the text editor reverts the change upon saving. | |
Feb 11, 2026 | Send Button in Messages “Disappears” | 000091783 | When composing a Blackboard course message, some users may notice that the "Send" button disappears. A fix was deployed in the 2/10/26 maintenance release. | |
Jan 16, 2026 | Incorrect Grading for Very Small Numbers in Calculated Formula Questions When Using Significant Figures | 000091636 | When using Significant Figures rounding in Calculated Formula questions, answers that are very small numbers (0.0001) are unexpectedly rounded as though it were set to use decimal places rounding instead of significant figures. The answer is then graded as Incorrect even though the student provided values are mathematically correctly calculated. | |
Jan 13, 2026 | Inline Grading Disappears if Formatted Text Containing Named Colors is pasted into a Comment - Copy
| 000090959 | When formatted text (Rich Text) containing named color styles such as style="color: red;" is pasted into an Inline Grading comment box, it triggers a JavaScript error. Although the text appears correctly, interacting with the colorized elements causes the entire Inline Grading to disappear. In some cases, the issue is triggered immediately upon pasting, without any user interaction. This behavior also occurs when copying styled content from word processing applications, such as Microsoft Word or Apple Pages, particularly when the color is defined using a named value instead of a hex code or RGB value. Fix: Fix expected in release being deployed from June 9-12, 2026 | |
Jan 12, 2026 | Annotate Breaking & Removing Words Format in Ultra Assignments | 000091593 | When grading a PDF assignment, instructors can add annotations using the Text tool. However, if the selected font size is set to a value smaller than 18, and the page is subsequently reloaded, the text annotations do not persist correctly in the inline viewer. After the reload, the added text may appear broken, incomplete, or partially missing within the PDF displayed in the grading interface. Despite this visual issue, downloading the PDF shows that the annotation text is fully intact in the file, indicating that the problem affects only the rendering or persistence of text annotations in the inline view rather than the saved document itself. Workaround: Use a font greater or equal to "18" and also would be to prevent the modification of the font box size. Fix: Fix expected in release being deployed from June 9-12, 2026
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Jan 9, 2026 | Text box Cursor Color Does not Change | 000091594 | When instructors use the text annotation tool while reviewing student submissions, changing the text color updates the annotated text but does not update the cursor color to match the selected color. Fix: Fix expected in release being deployed from June 9-12, 2026 | |
Jan 9, 2026 | Selected Font Size does not Persist in Annotate Text Box | 000091579 | The selected font size in the Annotate text box is not retained after instructors leave the grading page or navigate to another submission. Double-clicking the text box displays the correct font size. Fix: Fix expected in release being deployed from June 9-12, 2026 | |
Dec 15, 2025 | Discussion Boards Appear as “Disabled” | 000091474 | Discussion Boards Located Beyond the 50th Position in the Gradable Items View Appear as “Disabled” and Cannot be Accessed by Instructors or Administrators Observed Behavior: The discussion board shows an "i" icon that says " “Discussions have been disabled for this course”. Expected fix on Dec 18, 2025 | |
Dec 4, 2025 | Group Attempt Feedback Is Missing When Accessed From the Gradebook View Results Page | 000091405 | Overall feedback is missing when a group assessment attempt is viewed through View Results in the Gradebook. Workaround When accessed from the content item, it shows a group and individual tab with both sets of feedback. | |
Dec 4, 2025 | Large Tests Take Time to Fully Render for Students | 000091448 | When a test contains a large number of questions and a student starts an attempt, the questions take some time to fully load (text in questions and answers), and the page turns unresponsive. Workaround Select 'Display one question at a time' or use page breaks to display one page at a time in the test settings to avoid the page loading the entire test. | Working as intended |
Dec 2, 2025 | Late Indicator Not Displaying in Gradebook for Saved Draft Attempts After Due Date | 000091436 | When a student saves an assignment attempt as a draft before the due date, the Gradebook does not display the Late indicator after the due date has passed. The Late indicator displays correctly when there is no submission or when there is a late submission, but draft attempts do not trigger any Late marker. The behavior is inconsistent between instructor view and student view. | |
Dec 2, 2025 | Grade Center Displays Incorrect Rounded Percentage for Weighted Total Column | 000091375 | The Grade Center displays an incorrect rounded percentage for the weighted total. Observed Behavior: The Weighted Total displays 74.5% even though the rounding and truncation rules indicate that it should display 74.49% Expected Behavior: The Weighted Total should be calculated using full precision (up to 15 decimals), resulting in 74.49499999999999%, and should display as: 74.49% when truncated to two decimals Fix expected in July 2026 release (4000.19) | |
Nov 25, 2025 | Folders Close After Submitting an Assignment | 000091399 | When an instructor creates a folder in a course and students submit an assignment located within that folder, all folders automatically close once the submission is complete. The student must manually reopen all the folders to navigate to other content. Expected Behavior: Folders should remain open after submitting an assignment so the user can continue navigating through the content without reopening them. | |
Nov 25, 2025 | Announcements Not Displaying in the Activity Stream in Ultra | 000091416 | In Ultra view mode, announcements created within a course do not appear in the Activity Stream for enrolled users. Notification settings are correctly configured, but announcements fail to surface after posting. Observed Behavior: The newly created announcement does not appear in the student’s Activity Stream. Expected Behavior: Posted announcements should appear automatically in the Activity Stream for all enrolled users. Fix expected in March release (3/5/26) | |
Nov 25, 2025 | Draft Submissions are Affected by Automatic Zeros and Passing Due Date | 000091411 | Student submission status details are changed after Automatic Zeros has been used for grading on an assignment. If a student saves a draft for an assignment without submitting, the status displays the student draft and that they opened the assessment. Once Automatic Zeros is enabled and the due date has passed the data is removed from the submissions area. Observed Behavior: The Status is set to "No Submission" and Student shows "Unopened (late)" Expected Behavior: The status is set to "No Submission" and Student shows "Opened on xx/xx/xxxx xx:xx am/pm (late)" Fix expected in March release (3/5/26) | |
Nov 18, 2025 | Assessment Log Attempt Timestamp | 000091409 | Assessment attempt time is recorded as 0:00:00 in the attempt log. Workaround The submission time is recorded correctly in the submission view. | |
Nov 17, 2025 | Fill in the Blank Questions Code Text Format Inconsistency | 000091329 | When creating a fill-in-the-blank question in an Ultra course test, if the instructor selects the entire question text and applies the code snippet format in the text editor, the question does not function correctly when accessed by a student. Fix expected in March release (3/5/26) | |
Sep 24, 2026 | Announcements Message Gets Cleared Out by Itself After Staying Idle or Writing a Description for an Hour | 000091246 | When an instructor creates a new announcement and writes for a long time the description or just stays idle, after fifty minutes to one hour pass, the description clears out automatically, without explanation or warning. | |
Aug 25, 2025 | Flexible Grading Skips Submissions When Using Next Button With Needs Grading Filter | 000091159 | When instructors use the Needs Grading filter in Flexible Grading and navigate with the Next button, not all submissions are loaded if there are many to grade.
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