Custom logoCustom icon
Templates

Find Help (FAQs)

  • All content
  • Space settings
  • Request Help
    Request Help
     This trigger is hidden
  • Correct or Suggest an Article
    Correct or Suggest an Article
     This trigger is hidden
Results will update as you type.
  • About the FAQs
  • Academic Advising
  • Athletics, Physical Education & Recreation
  • Billing & Personal Finances
  • Campus Card
  • Classes & Grades
  • •
    Colwell Center
  • Computing & Technology
    • Getting Connected
    • Email & Calendar
    • Supported Technologies
      • •
        How do I make a project request for a new or exisiting enterprise solution?
      • Blackboard
        • Getting Started in Blackboard
          • •
            How do I add the pronunciation of my name to my Blackboard profile?
          • •
            How do I find an organization or community in Blackboard?
          • •
            How do I find the Blackboard course menu on a mobile device?
          • •
            How do I locate my Blackboard course ID?
          • •
            How do I log into Blackboard and access my courses?
          • •
            How do I make a course available or unavailable to students in Blackboard?
          • •
            How do I remove an old Blackboard course from my list?
          • •
            How do I request a Blackboard course or organization shell?
          • •
            How do I self-enroll into a Blackboard Organization?
          • •
            How do I split or merge my Blackboard course?
          • •
            What browser works best with UMBC's Blackboard system?
          • •
            When are Blackboard course shells retired?
          • •
            When are course shells created in Blackboard?
          • •
            Where do pronouns appear in Blackboard courses?
          • •
            Why can't I see my Blackboard course as an instructor?
          • •
            Why can't I see my Blackboard course as a student?
          • •
            Why can't I see the sidebar for my Original Blackboard course?
          • •
            Where is my course on the Courses page?
          • •
            How do I enable third-party cookies for Blackboard and related integrations?
          • •
            How do I add a banner image to my Ultra course?
          • •
            How do I change the language setting in Blackboard?
        • Ultra Experience
        • Ally and Accessibility Support
        • Blackboard for Students
        • Course Design
        • Known Issues with Blackboard
        • Mobile App
        • Assignments & Tests
        • Communication & Engagement
        • Content Management in Ultra
        • Course & User Management
        • Grading & the Ultra Gradebook
        • Third-Party Tools in Blackboard
        • Best Practices Using Blackboard & Other Tools at UMBC
        • •
          What do I do if Blackboard is down?
        • •
          Ultra: What's new in the Ultra Experience?
        • Academic Continuity
      • Cloud Storage
      • CourseArc
      • UMBC Report Exchange (REX)
      • Rex Finance
      • •
        Deploying Shibboleth on a New Web Server
      • DocuSign - Electronic Signatures
      • GL
      • ImageNow/Experience
      • Monsido Website Audit Tool Overview
      • myUMBC Campus Portal
      • Panopto
      • Pharos Mobile Printing
      • Qualtrics Survey Software
      • Request Tracker (RT)
      • •
        Salesforce
      • UMBC Tickets
      • Webex
      • Webex Webinars
      • Web Publishing
      • edX Edge
      • Virtual Desktop Environment (VDE)
      • Poll Everywhere
      • Digital Credentialing
      • VoiceThread
      • Multi-Factor Authentication with DUO
      • Grouper
    • Software
    • Desktop Troubleshooting
    • Computer Labs
    • Media Support for the Hearing Impaired
    • Services
    • Information Security and Compliance
    • DoIT Project Management (PMO) - Smartsheet
  • Facilities & Operations
  • Financial Services & Accounting
  • Health & Wellness
  • Housing and Meal Plans
  • Human Resources
  • Jobs & Internships
  • Library
  • Placement Testing
  • Procurement
  • •
    Shriver Center
  • Student Disability Services
  • Summer/Winter Sessions
  • •
    Page Not Found
  • •
    Why do I have two emails associated with my account?