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 Click here to return to the Provost site

Welcome to the Student Administration Support (SA) Website.  This site serves as a comprehensive resource portal for SA information relevant to faculty users.  Here you will find project updates and other communications, training materials designed for faculty users and important contacts.

Click here to view a list of SA improvements currently under consideration, in progress, or recently delivered.

Click here to report a problem with SA.  (Click on 'submit ticket' on the lower left hand side of the page; This will create a trouble ticket that will be analyzed by the functional and technical support teams.)

Click here to offer a suggestion or comment to improve SA, SA training, etc.

Archived Communications

SA Team Members

Below is a list of the current SA Team Members.  If you experience a problem with SA, you are encouraged to submit a ticket using the "click here to report a problem with SA" link above.




Michael Busges

Project Director


Arnold Foelster

Technical Lead


Pam Hawley

Support Team Member


Ralph Caretti

Support Team Member


Molly Burdusi

Support Team Member


Cindy Hoffmaster

Support Team Member


Cheri Putro

Technical Support


Dina Caddeo

Technical Support


Betty Blanchette

Technical Support


Patrick Simon

Technical Support


Kathy Blank

Technical Support


Beth Oertel

Training Team Member


Susan Dawson

Training Team Member  


Academic Advisory Committee

Members of a new Academic Advisory Committee have been appointed by the Provost and the Deans to streamline faculty input for SA Phase II activities.  The following members of our community have agreed to serve on the SA Academic Advisory Committee:

Taryn Bayles  (Professor of the Practice, Chemical & Biochemical Engineering)

Melanie Berry  (Program Director, Visual Arts)

Cathy Bielawski  (Director, Undergraduate Student Services, COEIT)

Michele Bulger  (Academic Advisor, Biological Sciences)

Nessly Craig  (Associate Professor, Biological Sciences)

Jonathan Finkelstein  (Director, Judaic Studies & Associate Dean, CAHSS)

Jessica Hammond (Assistant Athletic Director, Athletics)  

Kristie Lindenmeyer  (Professor & Chair, History)

Jeff Martens  (Lecturer, Information Systems)

Carole McCann  (Professor and Director, Gender & Women Studies)

Joe School  (Cartographic Services Director, Geography & Environmental Systems)

Anna Shields  (Associate Professor & Director, HonorsCollege)

John Stolle-McAllister  (Associate Professor, Modern Languages, Linguistics & Intercultural Communication)

Terry Worchesky  (Associate Professor, Physics)

Training Materials

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Click here to edit the Training section.

Below is a comprehensive list of all topics for which training and documentation materials have been created to support SA.  Click on the topic to view a description of the topic, a list of training materials and suggested best practices, if appropriate. 

Click here to view materials related to the recent SA Upgrade (March 2011).

Click here to go to SA Frequently Asked Questions.



Department Administrators


Scheduling Coordinators  

Student Training & Documentation