Troubleshoot Poll Everywhere

General Issues

• PollEv page isn’t updating/displaying activities↗︎

• Activity not accepting text messages responses↗︎

• Importance of activity slide notes in the PollEv Presenter apps↗︎

• Checking an inserted website’s security↗︎

• Participants cannot self-register↗︎

• Supported browsers↗︎

• Get Poll Everywhere application logs↗︎

• Clear cookies and cache↗︎

Mobile

• Why can't I access an active Poll Everywhere activity on my mobile device?

MacOS

• Update PollEv Presenter for Mac↗︎

• Force Monitor Selection↗︎

• Mouse not visible in slideshow mode of Keynote↗︎

• Poll Everywhere icon in MacOS menu bar↗︎

• Mojave permissions↗︎

• Presenter View with Poll Everywhere for MacOS↗︎

• Screen Recording permissions↗︎

Windows

• Installing Poll Everywhere using the MSI↗︎

• No Poll Everywhere tab in Windows PowerPoint↗︎

• Repair the Poll Everywhere for Windows PowerPoint add-in↗︎

• Login window is not loading↗︎

• Windows Powerpoint add-ins conflict with Poll Everywhere app↗︎

• PowerPoint error, 'PEPPTAddin not trusted'↗︎

• Activities spilling off the presentation screen↗︎

• Repair Windows PowerPoint app↗︎

• Activities don't appear on screen↗︎

• Windows Powerpoint add-ins Read-Only and Protected view errors↗︎

• Presenter View with Poll Everywhere in Windows PowerPoint↗︎

• Malware alerts↗︎

• Poll Everywhere slides do not respond to remote hardware↗︎

• Automation rights are not granted↗︎