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 Click here to return to the Provost site

Welcome to the Student Administration Support (SA) Website.  This site serves as a comprehensive resource portal for SA information relevant to faculty users.  Here you will find project updates and other communications, training materials designed for faculty users and important contacts.

Click here to view a list of SA improvements currently under consideration, in progress, or recently delivered.

Click here to report a problem with SA.  (Click on 'submit ticket' on the lower left hand side of the page; This will create a trouble ticket that will be analyzed by the functional and technical support teams.)

Click here to offer a suggestion or comment to improve SA, SA training, etc.

Archived Communications

SA Team Members

Below is a list of the current SA Team Members.  If you experience a problem with SA, you are encouraged to submit a ticket using the "click here to report a problem with SA" link above.

Name

Role

Email

Michael Busges

Project Director

busges@umbc.edu

Arnold Foelster

Technical Lead

foelster@umbc.edu

Pam Hawley

Support Team Member

mcinnis@umbc.edu

Ralph Caretti

Support Team Member

caretti@umbc.edu

Molly Burdusi

Support Team Member

burdusi@umbc.edu

Cindy Hoffmaster

Support Team Member

choffmas@umbc.edu

Cheri Putro

Technical Support

putro@umbc.edu

Dina Caddeo

Technical Support

dina@umbc.edu

Betty Blanchette

Technical Support

blanchet@umbc.edu

Patrick Simon

Technical Support

psimon@umbc.edu

Kathy Blank

Technical Support

kblank@umbc.edu

Beth Oertel

Training Team Member

boertel@umbc.edu

Susan Dawson

Training Team Member  

sdawson@umbc.edu

Academic Advisory Committee

Members of a new Academic Advisory Committee have been appointed by the Provost and the Deans to streamline faculty input for SA Phase II activities.  The following members of our community have agreed to serve on the SA Academic Advisory Committee:

Taryn Bayles  (Professor of the Practice, Chemical & Biochemical Engineering)

Melanie Berry  (Program Director, Visual Arts)

Cathy Bielawski  (Director, Undergraduate Student Services, COEIT)

Michele Bulger  (Academic Advisor, Biological Sciences)

Nessly Craig  (Associate Professor, Biological Sciences)

Jonathan Finkelstein  (Director, Judaic Studies & Associate Dean, CAHSS)

Jessica Hammond (Assistant Athletic Director, Athletics)  

Kristie Lindenmeyer  (Professor & Chair, History)

Jeff Martens  (Lecturer, Information Systems)

Carole McCann  (Professor and Director, Gender & Women Studies)

Joe School  (Cartographic Services Director, Geography & Environmental Systems)

Anna Shields  (Associate Professor & Director, HonorsCollege)

John Stolle-McAllister  (Associate Professor, Modern Languages, Linguistics & Intercultural Communication)

Terry Worchesky  (Associate Professor, Physics)

Training Materials

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Click here to edit the Training section.

Below is a comprehensive list of all topics for which training and documentation materials have been created to support SA.  Click on the topic to view a description of the topic, a list of training materials and suggested best practices, if appropriate. 

Click here to view materials related to the recent SA Upgrade (March 2011).

Click here to go to SA Frequently Asked Questions.

Faculty

Advisors

Department Administrators

  

Scheduling Coordinators  

Student Training & Documentation

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