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Hot Topics

Are you experiencing trouble understanding how to successfully grant a permission for a class?  Please review the Understanding Permissions page for success strategies.

Training & Support

WHAT TRAINING DO  I NEED?  Training Link - Find the training plan for your role, course descriptions, the schedule of training classes and a direct link to register for the course that best fits your needs.

FREQUENTLY ASKED QUESTIONS ABOUT SA? Customer Support Link - Find the most frequently asked questions about SA and their answers. 

WHAT DO ALL THESE NEW SA TERMS MEAN? Glossary Link -  Link directly to the SA Glossary to look up the new terms you need know.

Training & Documentation Guide

Below is a comprehensive list of all topics for which training and documentation materials have been created to support SA.  Click on the topic to view a description of the topic, a list of training materials and suggested best practices, if appropriate. 

(Note: this section is current in development.  Only the topics with hyperlinks have been completed to date.)

Faculty & Staff Topics

ILT

QRG

Video

FAQ

Granting Permissions

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Granting Class Permissions_9_9_09.pdf

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Granting Exceptions

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Granting Class Exceptions_9_9_09.pdf

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Using the Lookup ID

 

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Downloading from SA to Excel

 

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Viewing my Roster (as the Instructor)

 

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Viewing a Roster (not the instructor)

 

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Viewing the Schedule of Classes

 

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Running a Transfer Credit Report

 

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Running a Degree Audit Report

 

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Viewing a Student's Unofficial Transcript

 

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Providing Advising Authorization

 

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Understanding Waitlists

 

 

 

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How to Run the Print Schedule Report
(For Dept. Administrators & Scheduling Coordinators)

 

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How to use the Advising Center

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How to enter a new Advising Note & view Advising History

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Online Grading

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Viewing all department class rosters
(for Dept. Administrators)

 

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Clearing Cache in my browser

 

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Allowing Secure and Non-Secure Items

 

 

 

 

Printing Printer Friendly Pages in SA

 

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 Student Training & Documentation

Student Topics

ILT

QRG

Video

FAQ

Adding a Class

 

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Dropping a Class

 

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Swapping a Class

 

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Viewing Enrollment Dates

 

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Degree Audit                                                               

 

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Transfer Credit Report