Who should I contact if I'm having trouble receiving text alerts?

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First ensure you've signed up for text alerts by following the instructions in How do I sign up to receive emergency text alerts on my phone? If you still have trouble after following the instructions, please review the information below:

The following links will direct you to Omnilert Support which is separate from UMBC.

For general support, including Omnilert's FAQs, please visit http://support.omnilert.com
To submit an Omnilert support request, go to https://support.omnilert.com/hc/en-us/requests