Processing CC Email List Additions

Use these instructions to process requests for adding a specific user to google lists (email lists). Please note that you must have owner or administrator permissions in order to add, remove or edit email lists.

Step-by-Step Guide

After you receive an RT support ticket typically titled [Columbus Center University listserv subscription(s)]; See example below:

1. The following person needs a listserv subscription:

   First name: john
   Last name: doe
   Email address: jdoe@umbc.edu
   Date of birth:
   Title: Visiting Research Fellow
   University group: UMB IMET

   To the following list(s):vcf

   CC-All

   IMET-all
   
   
   

2. Sign on to https://groups.google.com

3. Authenticate

4. click "my groups"

5. find the list, as in example above, find "CC-All" and click manage

6. click "Direct add members"

7. Enter email addresses to add as members 

8. Write a welcome message   

   • Example: 

     Welcome! You have been added to CC email listserv.

     Let us know if you have any questions at ccsupport@umbc.edu.

9. Under email subscription option - make sure "All Email: send each message as it arrives" is selected

10. Click Save

11. Repeat steps 4 through 10 if the request involves multiple email lists

12. Then exit out of the google groups page.

13. Click the link in the bottom of the RT ticket leading to MyCC to confirm subscription

14. When MyCC portal opens, enter date on bottom confirming subscription confirmed date.

15. Done.
    
    
    

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