Use these instructions to process requests for adding a specific user to google lists (email lists). Please note that you must have owner or administrator permissions in order to add, remove or edit email lists.

Step-by-Step Guide

After you receive an RT support ticket typically titled [Columbus Center University listserv subscription(s)]; See example below:

The following person needs a listserv subscription:
First name: john
Last name: doe
Email address: jdoe@umbc.edu
Date of birth:
Title: Visiting Research Fellow
University group: UMB IMET
To the following list(s):vcf
CC-All
IMET-all
Sign on to https://groups.google.com
Authenticate
click "my groups"
find the list, as in example above, find "CC-All" and click manage
click "Direct add members"
Enter email addresses to add as members
Write a welcome message
- Example:
  Welcome! You have been added to CC email listserv.
  Let us know if you have any questions at ccsupport@umbc.edu.
Under email subscription option - make sure "All Email: send each message as it arrives" is selected
Click Save
Repeat steps 4 through 10 if the request involves multiple email lists
Then exit out of the google groups page.
Click the link in the bottom of the RT ticket leading to MyCC to confirm subscription
When MyCC portal opens, enter date on bottom confirming subscription confirmed date.
Done.

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