How to Install ITWorks

Owned by Samuel Sibanda
Jun 19, 2017
1 min read

Step-by-step guide

How to Install ITWorks

From the client’s workstation:

Map network drive:

Drive: i

Folder: \\130.85.169.205\itworks

Username: umbc

Password: emailed separately

Make sure to check the box "reconnect @ sign-in" 

Make sure to check the box "connect using different credentials" 

From the mapped network drive i: browse and find a folder titled: \ITWSYS\

  1. Double click the\ITWSYS\ folder locate apps or batch files listed below & run them individually.

  2. Double click client.exe - follow the prompts(defaults)to install

  3. Double click clientCrystalVista.exe - follow the prompts(defaults)to install

  4. Double click EmailClient.exe - follow the prompts(defaults)to install

  5. Double click NewClient.exe - follow the prompts(defaults)to install

  6. Right click DeptMgr select send to desktop(create shortcut)

Have the user test login by double clicking "DeptMgr" shortcut on the desktop and follow follow the prompts.

ITWorks will prompt for username and password. For password or username related issues or to get ITWorks user account setup, please contact Suzanne Crawford at suzcraw@umbc.edu

For all IT Works related issues, Please send mail to imet-itworks@umces.edu .  This email group includes UMCES IT, CC IT and IT Works support folks.

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