Purchasing Card Dispute for US Bank
This form proceeds as follows: Cardholder → Procurement Card Program Administrator → Procurement Card Program Administrator Assistant
When the Cardholder first comes to the webform, they need to fill out:
the phone number
the last 8 digits of the Visa Card
their Department, Building, and Room number
the Billing Close Date
the Transaction Date
the Reference number
the Merchant Name and Location
the Posted Amount
Once they fill out that information and enter the form, they need to select the reason for the dispute, attach the appropriate documentation (if required), and sign their name.
Then, the form goes to the PCPA and PCPAA for review.