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How do I create a new FAQ article?

How do I create a new FAQ article?

Dec 12, 2023

Tell Me

There are several parts involved in posting an FAQ article to the wiki. To ensure that each step in the process is easy to follow and easy to repeat we have broken the larger process into smaller steps. 

This section will walk you through how to post the "Tell Me" portion of your FAQ

  1. Log in to the FAQs by clicking Log In in the top righthand corner.

  2. Navigate to where you'd like your FAQ article to go.

  3. Click the Create in the menu bar at the top of the page.

  4. Select the FAQ Article template.

  5. Click the Create button.

  6. Enter a title for your FAQ in the box that says New Page.

  7. Read the Special information in the info box.

  8. Under Tell Me heading, type or copy the text of your FAQ quick explanation and/or the steps to resolve the FAQ.

  9. Click the Save button at the bottom of the page.

Recommended

DoIT also recommends adding a screencast or video to your FAQ articles. To learn more, visit How do I include a "Show Me" screencast video in an FAQ article?