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In MacOS, if you open Acrobat and you receive a “Sorry, something went wrong” error message on a UMBC owned Mac computer, please submit an RT ticket for assistance. For non-UMBC owned Mac computers, please follow the instructions for Adobe's Mac Terminal license tool (AcrobatNGLEnableTool) in Adobe's instructions for Named User Licenses. 


Example of the “Sorry, something went wrong” error message:


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