My citizenship status has been selected for verification for multiple school years. Why does this keep happening?

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When a FAFSA is submitted, the Department of Education (DOE) links to the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to confirm that the applicant is a citizen or an eligible non-citizen. If the information at either of these agencies does not match the information supplied on the FAFSA, DOE requires the educational institution to verify the student’s citizenship status. Students should review the comments on their SAR to determine which agency should be contacted to resolve the mismatch.