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After a ticket has been resolved, an email will be sent to you including the actions taken to resolve your technical issue. Included in that email is DoIT's Customer Satisfaction Survey.
- Click on the survey link found at the bottom of your ticket resolution notice
The page will automatically redirect to our survey form - Complete the 4-question survey based on your experience
- Add a comment
- Click the double greater than symbol ( >> ) button
A confirmation message will appear that your submission has been recorded
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