RLDB froze during a test and I cannot exit
"There is a problem with the settings for this exam"
"Connecting to media server, please wait..."
"Unable to retrieve settings from the Respondus server"
Cannot detect or configure the webcam
We are unable to detect a microphone with your computer
"Bad Image" 0xc0000020 when starting LockDown Browser
Error codes: -7, -21, -101, -105, -106 , -111, -118 and similar 0-199 codes.
Clicking on the “Launch LockDown Browser” Button Has No Result
Windows Issues
Windows - How to Setup Keyboard Language Switching for LockDown Browser
“Unable to store institution ID to the registry, installation will not work correctly”
"Update server is not supplying information, or the connection to update server is blocked."
"Feature Transfer Error" during install of LockDown Browser
I need Administrator rights to install Respondus LockDown Browser (Windows)
Font size is too small during LockDown Browser exam
I restarted my computer while LockDown Browser was running. Windows Task Manager is now greyed out.
I need to close Dell Dock, Google Desktop and/or Skype (Windows users)
My Webcam Image is Upside Down
Mac Issues
macOS 10.14.x (and newer) Camera and Microphone Permissions
Spinning Wheel During Webcam Check
0x-AWS-xxx Unable to connect to Respondus Server (AWS)
Mac - How to Setup Keyboard Language Switching for LockDown Browser
I need to close Apple VNC Server and/or ARD Agent (Mac users)
Update Check Failed: Error Code a4