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In MacOS, if you open Acrobat and you receive a “Sorry, something went wrong” error message on a UMBC owned Mac computer, please submit an RT ticket for assistance. For non-UMBC owned Mac

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computers, please follow

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the instructions for Adobe's Mac Terminal license tool (AcrobatNGLEnableTool) in Adobe's instructions for Named User Licenses

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Example of the Sorry, something went wrong” error message:

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