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DoIT strongly recommends using Firefox or Google Chrome when taking tests rather than Internet Explorer, ChromeSafari, Safari or other browsers. |
Before starting your quiz or test, it is important for you to follow a few guidelines to better ensure that you will not experience technical problems that might cause your assessment to "lock". A wired connection is better for taking exams. Wireless connections, especially in public areas might have weaker connections and be prone to dropout Do not take a test on an iPad, iPhone or other smart phone device : DO: Close all windows on the computer and then launch a new window to login to the learning management system, Blackboard Close other applications before taking the quiz/test (including chat programs) .If there is a specific start time for the test, login 10-15 minutes early to test the connection After opening the test, scroll to the bottom of the page to be sure the Save and Submit buttons are available
DON’T: Do NOT take a test on an iPad, iPhone or other smartphone device Do NOT navigate to other locations or applications in Blackboard after the test opens or the assessment will lock Only Instructors or Teaching Assistants can reset tests - After opening the test, scroll to the bottom of the page to be sure the save and submit buttons are available
- Do NOT click Save and Submit until you have completed the exam
Do NOT click on buttons in the Blackboard navigation while taking a quiz/test Do NOT open other browser windows or applications while taking a quiz/test Do NOT use any of the browser navigation buttons (i.e. Back, Forward, Home, etc.) during the quiz/test Do NOT click the Refresh or Reload buttons in your browser while taking the quiz/test Do NOT leave the assessment page without completing the assessment and clicking the Save and Submit button at the end (if it is a forced completion test) - Do NOT click on buttons in the Blackboard navigation while taking a quiz/test
Do NOT click the Refresh or Reload buttons in your browser while taking the quiz/test - Do NOT open other browser windows or applications while taking a quiz/test
Save and Submit until you have completed the exam
OTHER TIPS: A wired connection is better for taking exams. Wireless connections, especially in public areas might have weaker connections and be prone to dropout Only Instructors or Teaching Assistants can reset tests If you are only able to answer one question at a time (questions present themselves on separate pages), make sure you only single-click the Next button to move forward
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