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Use these instructions to process requests for adding a specific user to google lists (email lists). Please note that you must have owner or administrator permissions in order to add, remove or edit email lists.

Step-by-Step Guide

After you receive an RT support ticket typically titled [Columbus Center University listserv subscription(s)]; See example below:

  1. The following person needs a listserv subscription:

    First name: john
    Last name: doe
    Email address: jdoe@umbc.edu
    Date of birth:
    Title: Visiting Research Fellow
    University group: UMB IMET

    To the following list(s):vcf

    CC-All

    IMET-all

  2. Sign on to https://groups.google.com
  3. Authenticate
  4. click "my groups"
  5. find the list, as in example above, find "CC-All" and click manage
  6. click "Direct add members"
  7. Enter email addresses to add as members 
  8.   
    • Example: 

      Welcome! You have been added to CC email listserv.

      Let us know if you have any questions at ccsupport@umbc.edu.

  9. Under email subscription option - make sure "All Email: send each message as it arrives" is selected
  10. Click Save
  11. Repeat steps 4 through 10 if the request involves multiple email lists
  12. Then exit out of the google groups page.
  13. Click the link in the bottom of the RT ticket leading to MyCC to confirm subscription
  14. When MyCC portal opens, enter date on bottom confirming subscription confirmed date.
  15. Done.




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