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Publisher integrations allow instructors to incorporate specialized content into their course shells and transfer grade data from publisher platforms into the Blackboard grade center. All users, regardless of role, must create an account with the publisher and link the account to their Blackboard username to access the platforms, view content, create or complete activities, take or grade quizzes, and synchronize the course data.

NOTE: UMBC does not have any administrative access to publisher integrations. We cannot view user accounts or courses in the publisher tools. Therefore, technical support for these third-party integrations is provided by the publisher.
Publisher

Technical Support Contact

McGraw-Hill

  • Connect 
  • Campus
  • ALEKS

How-To Guides / Knowledge Base:

Registration is required for support

Cengage

  • MindTap
  • Aplia

Users must log in to create a ticket or speak with Cengage Support

  • Phone hours: M-Th 8:30am-9:00pm, Fri. 8:30am-6pm
  • Instructor Chat: M-Th 8:30am-9:00pm, Fri. 8:30am-6pm
  • Student Chat is available 24/7

Pearson

  • Mastering
  • MyLab

How-To Guides / Knowledge Base for Faculty & Students

Registration is preferred for Pearson Support, but guest/anonymous access is available.

WebAssign

How-to Help

24/7 Support for Students

Wiley PLUS

How-To Guides / Knowledge Base for Faculty & Students

24/7 Tech Support

Macmillan

  • FlipIt Physics

How-To Guides

Technical Support

W.W. Norton

  • Inquizitive

Knowledge Base / Support Notes

Request help from Norton

Soomo Learning

Frequently Asked Questions


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