- Log into the Cisco Self-Care Portal with your UMBC username and password by visiting: http://phone-portal.umbc.edu/. If you do not have a UMBC username and password, you can request a "Self-Care Portal username" and password by clicking on "REQUEST HELP" on the right side of this page.
Your Personal Directory allows you to store phone numbers for your contacts. From a VOIP phone, you can browse your list of contacts and place calls directly from the Personal Directory without having to type in the number each time. Note: Each user has one phone contact list for all their phones.
To set up your Personal Directory, log into the Cisco Self-Care Portal and follow these steps:
- Click the Phones tab.
- Click Phone Settings.
- Next, click Phone Contacts.
- Click Create New Contact to add a contact to your Personal Directory.
- Complete the fields with the contact information for the contact.
- Click OK.
NOTE: If you access your Personal Directory on a shared VOIP phone, anyone can use your Personal Directory until you logout of your Personal Directory on that phone.