- Unless personal in nature, ALWAYS respond to comments ON the page, to show others you’re attentive; also the answer may benefit others who come along later.
- Show AND Tell a task wherever possible.
- If you create a video, no more than 5 mins max (preferably 3 mins or less)
- Refer and link to the FAQ as an INITIAL resolution to similar RT requests, so your resolution leads users to users understand where they could have gotten help themselves before requesting it.
Show Me
Thumbnail = http://img.youtube.com/vi/<insert video ID>/1.jpg
Link to = http://www.youtube.com/watch?v=<insert video ID>
Video - 00:00
Sign into your UMBC account.
click on the apps icon (the 3 x 3 square in the upper right hand corner)
and click on My Account
Under “Sign-in & security”
click on ‘Connected apps & sites’
Then turn on ‘Allow less secure apps’
Sign into your UMBC account.
click on the gear icon in the upper-right corner and select ‘settings’
under ‘Forwarding and POP/IMAP’
Enable POP for mail that arrives from now on
click ‘Add a forwarding address’
put in your private email account and click ‘Next’
Then select ‘Proceed’
Click ‘ok’ when the message ‘A confirmation code has been sent to your personal gmail account to verify permission.’ appearsYou will need to sign into your private gmail account and confirm the request
Sign into your Private Gmail account.
click on the gear icon in the upper-right corner and select ‘settings’
Click ‘Accounts and Import
Then click on ‘Import from Yahoo!, Hotmail, AOL, or other webmail or POP3 accounts.’
Step 1: Sign into your other email account
put in your UMBC email
username@umbc.eduThen click on ‘Continue’
Step 1: Sign into your other email account
Enter your password wordFor POP username
username@umbc.eduFor POP server
pop.gmail.comStep 2: Import options
click on ‘Start import’Step 3: Finish
click OK