Why HigherOne?

Tell me

Students and parents have been asking for direct deposit of refunds for quite some time.
Currently, the State Comptroller’s Office in Annapolis processes and mails our paper
refund checks. The Comptroller’s Office offers direct deposit of student refunds but
unfortunately cannot accommodate the volume that UMBC would be submitting. After
looking into a number of companies and reviewing their products, we decided that
HigherOne was the best option.

HigherOne is affiliated with CashNet, the company that currently offers our Student
Payment Gateways, E-billing, the UMBC Monthly Payment Plan and our Cashiering
solutions. We liked the idea of integrating our services and believed this would make it
an easier transition for our students and staff.

HigherOne was very highly recommended by other schools (Howard Community College
and University of Maryland Baltimore) who already partner with HigherOne to offer
E-Refunds.

We do not want our students to incur any additional fees. The HigherOne option (with the
Student Refund Card) charges little to no fees and, if you choose to have your deposits go
to an existing account, there are no additional fees for sending refunds to that account.

We were impressed by HigherOne’s professionalism and commitment to customer
service and support. We liked their immediate notifications to students, via emails and
text messages, when refunds are available. We also liked the idea that, for students that
do not currently have a bank account relationship, the HigherOne account option would
be an easy way for them to establish an account.

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