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  • Unless personal in nature, ALWAYS respond to comments ON the page, to show others you’re attentive; also the answer may benefit others who come along later.
  • Show AND Tell a task wherever possible.
  • If you create a video, no more than 5 mins max (preferably 3 mins or less)
  • Refer and link to the FAQ as an INITIAL resolution to similar RT requests, so your resolution leads users to users understand where they could have gotten help themselves before requesting it.

 

 

Tell Me

  1. Be sure to use captioned media in your course
  2. When using captioned media be sure it is turned on
  3. When turning on the captioning from a DVD or BlueRay in may be found in the main menu under subtitles
  4. When creating your own video for a lecture you should include a transcript or caption the video
  5. Be aware that auto captioning on YouTube is often inaccurate and can be corrected if are the owner of the video
  6. A transcript may be used in place of captioning when the audio is more important for the instructional purpose.
  7. Rev.com is an economic captioning site that charges $1 per minute
  8. When using a visual cue like powerpoint it is important to remember that Deaf students will need time to look from the interpreter to the powerpoint and back to the interpreter.
  9. Share your powerpoint with the interpreters in advanced
  10. If you have any questions or need assistance please contact the Coordinator of Deaf and Hard of Hearing Services Michael Canale at canale@umbc.edu

 

 

 

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