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10 tips for writing web content
- Be concise - avoid redundant and unnecessary words
- Put the most important content first (you don't know when a user will leave your page)
- Use bullets, lists and sub-headings to break up sections
- Use emphasis (bold or italic type) to help users find important content
- Keep your pages short - unless it is a content page, users will click on a link before they will scroll down the page
- If necessary, break content into logical sections on multiple pages. Remember to provide links forward and backward through the document.
- Users generally don't read directions, so try to create pages that don't require explanation
- Use content words as links (avoid "click here")
- Use an active voice (action verbs, don't start sentences with "There is...")
- Check your spelling and grammar