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All software purchases are required to be reviewed by the software review committee prior to purchase regardless of the dollar value for the software. Please see Procurement for more information. Please allow adequate time for your request to be evaluated and implemented. A full semester is preferred for implementation to ensure the tool or resource is ready and functional. A new tool cannot be installed 2 weeks before a semester starts or in the middle of a semester. In addition to ensuring the tool will function as designed within Blackboard, DoIT staff require additional time to evaluate the authentication process with myUMBC, validate the security and privacy of student information and grades passing between Blackboard and the third-party tool, to secure training for instructional technology staff, and to prepare appropriate documentation for the users. Requests may be closed for the following reasons:
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Review the list of current integrations to ensure we have not already adopted the tool or have an existing approved tool that may also meet your needs. |
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Pleaseopen an RT ticket with Instructional Technology, add "New Tool Integration Request" in the subject line, and provide the following information:
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After Instructional Technology receives your initial request, we will coordinate with you and the vendor to gather information about the requested tool/integration. DoIT staff should be involved during your demo and evaluation process so we can ask vendors questions about any possible Blackboard integration. Our staff will also be able to evaluate the tool and provide you with an honest assessment of its functionality for your expected use case. During the evaluation and implementation process, the instructor who requested the tool or resource will be designated as the point of contact with Instructional Technology staff and will be asked to:
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This next step requires additional campus coordination and review of the integration.
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Third-party integrations for Blackboard are typically hosted solutions, some involving an institutional contract and/or licensing fee. You must follow all procurement and legal requirements. DoIT works closely with procurement and legal services to reviewall cloud service applications to ensure they meet applicable requirements and regulations, such as FERPA. If you have questions, please contact Procurement. |
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Instructional Technology will coordinate with the vendor to support tool testing and implementation. The vendor should expect to offer a certain level of support to faculty/students and to DoIT system admins throughout testing and implementation. In addition, the vendor should offer support in the event the integration suffers a failure. Time estimates for implementation are influenced by vendor and instructor response times. We will do our best to meet a requested deadline, but lack of feedback, support, and unforeseen issues can impact the implementation timeline. |
Removing Tool Integrations
There are circumstances when we will disable or uninstall a tool. We will make every effort to notify the campus community if this must happen.
- If the tool no longer works with the latest version of Blackboard.
- If we determine that the tool negatively impacts critical components of the system it is intended to otherwise support.
- If Blackboard advises us that a tool is causing compatibility issues within the cloud infrastructure.
- If the tool is no longer supported or the institution migrates to another tool with similar functionality and features.