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- Instructions on how to add an FAQ article
- “Watch” every FAQ page you create.
- Unless personal in nature, ALWAYS respond to comments ON the page, to show others you’re attentive; also the answer may benefit others who come along later.
- Show AND Tell a task wherever possible.
- If you create a video, no more than 5 mins max (preferably 3 mins or less)
- Refer and link to the FAQ as an INITIAL resolution to similar RT requests, so your resolution leads users to users understand where they could have gotten help themselves before requesting it.
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Show Me
Thumbnail = http://img.youtube.com/vi/<insert video ID>/1.jpg
Link to = http://www.youtube.com/watch?v=<insert video ID>
Video - 00:00
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Tell Me- Enter steps here
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Rate this Article
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You will need to have logged into Box via the web before using this app. |
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Tell Me- Install the Android Box app and open the application.
- Choose Login.
- Enter your full UMBC email address.
- Click Continue.
- Enter your email address, username, or campus ID and password and choose Log In.
- The Box app will display your files.
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| title | Recommended Security Settings |
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| - Turn off the Keep me logged in setting
- Turn on Passcode/Pin Lock
- Turn on Allow biometric unlock if desired
- Set the passcode timeout to 5 minutes or less
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Basic Navigation| Note |
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Remember, you are responsible for any files you share or download to a device locally from your Box account! |
At the top right, you can - Set sorting options
- Check on ongoing transfers
- View and modify account settings
At the bottom, you can (Icon functions listed from from left to right) - Browse - Browse folders and files; upload and create documents; manage documents and sharing
- Collections - Manage favorites and other collections
- Search - Allows you to search files and folders on your Box account
- Inbox - See notifications and tasks
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