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If you are a faculty/staff member and you encounter a "You don't have access to manage apps" error message in the Creative Cloud desktop app on a non-lab device, please sign out of the Creative Cloud desktop app and then sign in again. If that does not resolve the issue, please please submit an RT ticket to to receive assistance. NOTE: You will likely see the error

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On DoIT managed lab computers, you will see the following message below if you open up the Creative Cloud desktop app on a UMBC lab computer. This is by design since most lab computers have certain settings for the Creative Cloud desktop app disabled for end-users.

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Examples of error message:

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