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Reference/Research Consulting:

  • $90/hr., billed in increments of 15 minutes.
  • Intended for in-depth assistance on research problems and requests for staff to provide information rather than assist users to find information themselves.
  • Staff assisted data-base searches on metered databases, with requestor present: charges from data-base supplier and $90/hr. for staff time, billed in 15 minute increments.
  • User is informed of fee structure and agrees to pay for services in advance.

Interlibrary Loans:

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  • Registered special borrowers and USMAI alumni:
    • may use the ILL service for a fee of $15 per filled request ($5.00 for materials borrowed within the USMAI),
    • will also be required to pay any additional costs that may be charged by the supplying institution.
  • By placing request requestor acknowledges they will be held responsible for return of borrowed materials and payment.

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  • By placing request requestor acknowledges and agrees to pay all costs incurred to obtain material.  (They will be contacted if cost is above the norm.)
  • Loans are delivered to Circulation desk for pickup

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Low Priority Service

  1. Processed after the processing of requests from UMBC faculty, staff and students.
  2. Turnaround: delays for this level of service during peak requesting periods (especially November and April) can exceed three weeks in addition to delivery time. Estimated average turnaround: 5 weeks.
  3. Charges are $5 per item requested plus the charges from the document supplier, regardless of whether request is filled.

Regular Priority Service

  1. Processed with equal priority to those from faculty, staff and students.
  2. Turnaround: average is two weeks.
  3. Charges: $15 per item requested plus the charges from the document supplier, regardless of whether request is filled.

RUSH Service:

  1. Processed within 24 weekday hours, with follow-up during the subsequent 24 hours, if request is not filled.
  2. Turnaround: typically, following day for fax or electronic delivery; one week for mail delivery.
  3. Charges: $25 per item requested plus the charges from the document supplier, regardless of whether request is filled. Typical Rush charges from document suppliers range from $15 to $100 per item.

Services for materials held at UMBC:

For any of the above classes of interlibrary loan service, if the material is found in the local collection, the same fee structure applies.

  • on receipt of payment.
  • Not all materials circulate; lending institutions determine loan period and circulation status.
  • Articles are delivered electronically to requestor's email address on receipt of payment.

Materials held at UMBC:

  • Books - if material is found in the local collection requestor will be notified. Paging system to retrieve material is not available.
  • Articles - electronic document delivery of UMBC held articles will be $5.00 per article.

Payment:

  • Due upon receipt of services; further services denied until previous bills are settled.
  • Method: All charges must be paid by check made out to

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  • UMBC

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Guideline drafted 12/2/97, revised 12/11/97, 12/15/97. L. Wilt, revised 7/31/12. R. Moskal