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title | How do I cancel an Amazon order? |
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In order to cancel a transaction for an Amazon purchase processed through the Paw Procurement System (PPS), please follow the below steps:
- Open up the PO in Paw.
- Click on the “Document Actions” link.
- Select “Create Quantity Receipt”.
- Scroll down to the bottom of the page and locate the “Line Status” field and select “Cancelled”.
- Click the “Complete” button.
You also must login to Amazon.com using your campusid@umbc.edu (i.e., BT12345@umbc.edu) and locate the order you want to cancel. Please follow the prompts within the order itself in order to cancel/return/get refund. You may also reach out to Amazon directly via the “contact us” link located at the bottom of the page.
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The first time you log into the system, you may be brought to a page prompting you to add your phone number, department, and position to your profile. Fill in this information and close the banner at the top, acknowledging the Service Privacy Policy. From this point on, logging into PAW will bring you to the home page. |
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When purchasing through Amazon, you can no longer go directly to their website. You MUST punch-out using the Amazon link on your PAW Procurement homepage. |
title | Why do I get an error when I try to access Amazon in PPS? |
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This error may occur if your SSO-enabled UMBC email is affiliated with another Amazon account:
The steps to resolve this are different depending on whether this other account is a Business or Personal account.
For a Personal account you must change the email address:
- Go to ‘Your Account’.
- Select Login & Security (may be asked to sign in again).
- Select Edit next to Email.
- Change email address. Note, the email address used here cannot already be in use on another Amazon account.
For a Business account:
- You must login to previously registered Amazon Business
account outside of the punchout environment by going to
Amazon.com - Download an Order History Report to ensure all past group
order history is available for future reference. - Click this De-registration link and follow all prompts (ignore
account closure verbiage) -
https://amazon.com/gp/b2b/manage/deregister - Follow “User to Convert” instructions.
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In order to take action on a request via email, you must fist set up your email approval code (see Setting Up Email Approval Code). Until you do this, your email notifications will contain a warning reminding you to do this. |
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All enabled suppliers will appear in the Showcases section of your Homepage. These suppliers include:
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If you are unable to find your order, it's possible it was never placed. Check your draft carts by going to Shop → My Carts and Orders → View Carts and select the Draft Carts tab. |
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PCard Purchases are no longer valid with suppliers that are enabled in the Paw Procurement System. However, you will still use your PCard for other transactions (ie. hotel booking, catering, etc.) |
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Anyone with the Requester role in PAW can enter a requisition for any department. PPS does not restrict access to chart strings based on your department. |
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The State of Maryland has restrictions on the length of supplier names, so some suppliers in PAW will have a continuation of their name in parenthesis. This part of the supplier's profile is called Doing Business As (DBA). |
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While a sole source purchase only requires that you know whether it is being made with Federal funding, providing additional information can streamline the approval process. This includes:
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Yes, on the Accounting Codes page during the checkout process, scroll down to the Lines section and click the edit button to the right of the line you want to change. |
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Yes, you can access the test system here. You can distinguish the test environment by the bright shading of the menu. |
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