Page Comparison

...

1. Log in to the Aleph Acquisitions Serials Module.
2. Call up the order by order number.
3. The order list window should show our order with Status "CLS", Invoice Status "PAID," and Arrival Status "Complete".
4. Highlight our order.
5. Go to the "General" tab.
6. Change the order status to SV.
7. Uncheck the Invoice status "Complete" and Arrival Status "Complete" boxes.
8. Add a library note: "Wrong book - return for credit and new book" or "Def. Book - return for credit and new book". It's helpful to highlight then copy this note for future use.
9. Click Update.
10. In the order list, the Order Status will now be "SV", the Invoice Status "Paid," and the Arrival Status "Partial."
11. Click on Invoice in the navigation pane, and add a note to the line-item matching the note given in the order.
12. Click on arrival in the navigation pane, and add a note to the arrival record matching the note given in the order record.
13. Click on items-subscriptions. If there is more than one item record, insure that you select the correct one. Insure that the item has the status "On order" or "in process." If the Item Process Status is "in process," change it back to "OR On Order."