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If you are a faculty/staff member and you encounter a "You don't have access to manage apps" error message in the Creative Cloud desktop app, please sign out of the Creative Cloud desktop app and then sign in again. If that does not resolve the issue, please submit an RT ticket to receive assistance. NOTE: You will likely see the error if you open up the Creative Cloud desktop app on a UMBC lab computer. This is by design since most lab computers have certain settings and updates for the Creative Cloud desktop app disabled for end-users. |
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