What should I do if my browser switches between two blank pages when I try to log in?

Owned by Andrea Mocko
Last updated: Dec 12, 2023 by William Schneider
1 min read

Users trying to access myUMBC and other UMBC-related sites from certain off-campus networks may find that their browser gets stuck redirecting between two pages when trying to log in. Most common networks that experience the issue include mobile hotspots and those in highly-secured or government locations. Since this is due to an issue with the network rather than your account, we recommend you try using another network. However, if you're unable to try another network, you can use the following steps to log in.

Tell Me

  1. Visit gpvpn.umbc.edu.

  2. If you're not already logged in, you'll be redirected to log in to your myUMBC account before proceeding to step 3.

  3. Click Browse without Client Software

  4. Type the URL of the page you're wishing to visit in the text box as you would in your browser's URL bar and hit Go

 

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