How do I change my personal mailbox header and greeting in the PhoneMail system?

Tell Me

Setting Up a Personal Mailbox Header

  • Permits you to record your own name

  • Your recorded name will be heard when an internal PhoneMail subscriber addresses a message to you or receives a message from you.

  1. After dialing into your voicemail, press 8 for answering options.

  2. Press 4 to select the recorded name feature.

  3. Press 1 to record your name.

Personal Greetings

  • One greeting when you are away from the phone (no answer greeting)

  • Other greeting when you are on the phone (busy signal greeting)

  • Third greeting is the alternate. When activated, alternate greeting will answer all calls. This is useful, for example, when you are out for a few days.

  1.  After dialing into your voicemail, press 8 for answering options.

  2. Press 1 for personal greetings.

  3. Press 1 to change your regular greetings

  4. Press 1 again to change your no answer greeting or press 2 to change your busy signal greeting.

Optional - Changing your Alternate Greeting:

 

  1. Press 8 for answering options

  2. Press 1 for personal greetings

  3. Press 2 to change your alternate greeting.

 

 

To have PhoneMail play your alternate greeting you must Press 8 for answering options; Press 1 for personal greetings; Press 3 to select the greeting to answer your calls; and Press 2 to select your alternate greeting.