Tell Me
There are four ways that you can authenticate through Duo:
- Duo Push (recommended)
- Passcode
- SMS Passcodes
- Phone Call/Landline (Faculty / Staff only)
Duo Push (recommended)Anchor push push
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Method 1: From the Lock Screen With your phone locked, swipe left or force touch the notification to approve or deny the login. |
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Method 2: Incoming Notification While your device is unlocked, tap the notification to be given the approve or deny options. | |
Method 3: Notification Center If you miss the incoming notification you can still authenticate within the notification menu. Swipe left to reveal the approve/deny options available and tap the one you want. | |
Method 4: Using the Duo Mobile App When in the Duo App you will get a notification within the app itself for authentication. Tap the green bar to approve or deny the request. |
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Passcode
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| If you are in a location where you cannot receive either network or cellular service, you can generate a passcode on your mobile device. Press Show, this will generate a 6 digit number that you can enter in the passcode box and allow you to log in. |
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You can authenticate using a passcode texted to your phone. To have a batch of ten passcodes texted to your phone, click Enter a Passcode, and then select the Text Me New Codes button.
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You can have new passcodes sent to you at any time. A new batch of passcodes will invalidate all old passcodes, so it's best to delete the old message after requesting a new batch.
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If you select this option, you will receive a phone call asking you to confirm that you want to log in. Pressing any key on your keypad will approve your login. If you do not want to log in, all you have to do is hang up.
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