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Students and parents have been asking for direct deposit of refunds for quite some time. Currently, the State Comptroller’s Office in Annapolis processes and mails our paper refund checks. The Comptroller’s Office offers direct deposit of student refunds but unfortunately cannot accommodate the volume that UMBC would be submitting. After looking into a number of companies and reviewing their products, we decided that HigherOne was the best option.

HigherOne is affiliated with CashNet, the company that currently offers our Student Payment Gateways, E-billing, the UMBC Monthly Payment Plan and our Cashiering solutions. We liked the idea of integrating our services and believed this would make it an easier transition for our students and staff.

HigherOne was very highly recommended by other schools (Howard Community College and University of Maryland Baltimore) who already partner with HigherOne to offer E-Refunds.

We do not want our students to incur any additional fees. The HigherOne option (with the Student Refund Card) charges little to no fees and, if you choose to have your deposits go to an existing account, there are no additional fees for sending refunds to that account.

We were impressed by HigherOne’s professionalism and commitment to customer service and support. We liked their immediate notifications to students, via emails and text messages, when refunds are available. We also liked the idea that, for students that do not currently have a bank account relationship, the HigherOne account option would be an easy way for them to establish an account.

UMBC delivers your refund with BankMobile Disbursements, a technology solution, powered by BMTX, Inc.  Visit this link for more information: https://bankmobiledisbursements.com/refundchoices/ .

To view our third-party servicer contract for refund management, click here.